Description This article describes how to obtain specified VPN user
information from FortiView into a report. Scope FortiAnalyzer Fortiview
Report. Solution To get specified VPN user information from FortiView
into a report, follow these steps: expor...
Description This article describes steps to perform a hardware test of
SFP ports using loopback cables. Scope FortiGate 6.x, FortiGate 7.x.
Solution To perform a loopback test on SFP ports in a FortiGate
firewall, the goal is to verify that the port ...
Description This article describes how to check the FortiGuard status on
FortiGate. Scope FortiGate. Solution On the FortiGate GUI, go under
System -> FortiGuard, check the license information, which is displayed
as expired. Verify the license inform...
Description This article discusses Kernel panic in NP7 platforms after
upgrading to v7.4.5 or above. Scope FortiGate v7.4.x. Solution The
following errors are seen on the console after upgrading to v7.4.5 or
above. It keeps scrolling with the followi...
Description This article discusses warning errors for high voltage and
temperature on the NP7 chip. Scope FortiGate. Solution The following
error may be seen on the logs: Error Code: 12: High voltage and high
temperature along with high temperature o...
Hello, You can use following useful KB article to capture traffic:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connectivity/ta-p/192560
You can sniff with port number in question : e.g. diag sniff pack ...
This is also a useful KB article for such issues. Make sure to backup
config file and take screenshots before making any changes:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGuard-is-not-reachable-via-Anycast-default/ta-p/190041#:~...
Hello, You can look at following useful articles to create reports on
FortiAnalyzer:
https://community.fortinet.com/t5/FortiAnalyzer/Technical-Tip-How-to-build-a-custom-report-on-FortiAnalyzer/ta-p/196519
https://docs.fortinet.com/document/fortianaly...
Hello, You can follow steps from following useful KB articles:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Troubleshoot-NTP-synchronization-issue/ta-p/195266
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Allow-NTP-sync...
Hello, Kindly refer to www.fortinet.com -->Partners --> Find a Partner
--> select the region--> They should be able to view the list and assist
you further.
