Troubleshooting Tip: A possible reason for connect...

acevik · 09-24-2025

Description This article describes the reason for an 'EMS certificate not trusted' error when integrating FortiClient EMS with FortiGate, even after importing the intermediate CA. Scope FortiGate. Solution When users choose to use their own certifica...

acevik · 07-31-2025

Description This article describes a possible failure reason for inter-VDOM connections. Scope FortiGate. Solution In some cases, traffic fails to pass through the inter-VDOM links, and the Debug flows show a correct route match, but there is no poli...

acevik · 03-27-2025

Description This article describes the failover-hold-time function for High Availability (HA) FortiGate clusters as well as an expected behavior regarding HA failovers when the following conditions are met: The override setting is not enabled for any...

acevik · 10-31-2024

Description This article describes how to troubleshoot the fcnacd error: 'Certificate user does not have access to global.'. Scope FortiGate. Solution Debugging fcnacd: diagnose debug resetdiagnose debug application fcnacd -1diagnose debug console ti...

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Troubleshooting Tip: EMS certificate not trusted with customized certificate even after importing intermediate CA