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kmody
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Staff
‎12-13-2024
Last activity: Dec 14, 2024 8:38:11 AM
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Technical Tip: L2 polling not updating FortiSwitch information

10-30-2024
Description This article describes how to handle a scenario where L2 polling fails to update host information on FortiSwitches in FortiLink mode due to spaces in the switch name. Scope All FortiNAC versions. Solution FortiNAC and FortiSwitch in Forti...

Technical Tip: How to export DataBase backup from FortiNAC-F

08-08-2024
Description This article describes how to export a specific DB backup from FortiNAC-F. Scope FortiNAC 7.x. Solution Change directory to where the backups are saved : cd /storage/bsc/backups/database/ Check the name of the file to export: ll FortiNAC*...

Technical Tip: How to get Jamf pro working after Jamf changes for authentication

08-06-2024
Description This article describes how to connect Jamf Pro with the new authentication method. Scope FortiNAC-F -7.2.7, 7.4.1,7.6.0 , FortiNAC Centos 9.4.7. Solution This article refers to the changes made by JAMF where Support for Bearer Token Authe...

Technical Tip: How to Extract Installed certificates

07-25-2024
Description This article describes how to extract installed SSL certs for tomcat/portal/agent. Scope FortiNAC-C, FortiNAC-F. Solution Export the certificate from the Java Keystore and import it into a PKCS #12 Keystore: keytool -importkeystore -srcke...

Troubleshooting Tip: VPN not connecting after an upgrade to Windows 11

06-03-2024
Description This article describes how FortiNAC Enforced VPN which is not connecting after the upgrade to Windows 11. Scope FortiNAC 8.X 9.X, 7.X. Solution Download the persistent agent logs from the Windows machine using the kb article linked below:...
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