Technical Tip: Users are unable to access the Inte...

ibasha · 03-26-2025

Description This article offers guidance for users who are unable to connect to Wi-Fi after upgrading the FortiAP via FortiManager or FortiGate. Scope FortiAP Solution Pushing FortiAP Image from FortiManager and the WIFI are not able to connect after...

ibasha · 12-30-2024

Description This article describes how to validate if the configuration is inherited from the FortiEdge Cloud to the FortiExtender Scope FortiExtender 1xx, 2xx, 5xx and 3xx series model. Solution Login into the FortiEdge Cloud and CLI access to the F...

ibasha · 10-09-2024

Description This article describes how to resolve internet connectivity issues when using FORTIEXTENDER in LAN-Extension mode. Scope FortiExtender. Solution An IPSec tunnel is established between the FORTIEXTENDER (FEX2xxF with V7.4.6) and the FortiG...

ibasha · 09-19-2024

Description This article describes how to resolve CAPWAP disconnection in FortiExtender. Scope FortiExtender-2xx, 1xx, 5xx. Solution Scenario: FortiExtender has lost connection CAPWAP and does not re-establish the connection. It has been observed tha...

ibasha · 08-28-2024

Description This article describes the difference between the Main and Aux antenna’s negotiation. Scope FortiExtender 2XX Series. Solution The main RF channel and antenna handle both TX and RX functions, supporting multiple RF bands. The Diversity (A...

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Troubleshooting Tip: Issue users not joining on FortiAP after an upgrade.

Troubleshooting Tip: Pushing configuration from FortiEdge Cloud to the FortiExtender