Hello, Could you specify any specific error with the FCT and FGT version in use?

Hello, Below is not the error codes list but contains info about the VPN connection progress with % https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Possible-reasons-for-FortiClient-SSL-VPN/ta-p/211965

Hello, An option is introduced with EMS v7.2.2 to reset the EMS Admin password. Please refer the below document https://docs.fortinet.com/document/forticlient/7.2.0/new-features/465373/password-recovery-for-ems-administrators-7-2-2 BR Jay

Hello, The XML referred to here is the option available at the EMS GUI > Endpoint Profiles > Web Filter > XML > Edit > Save profile Once the changes are saved, in the next telemetry sync it will be forwarded to the relevant endpoint. Best Regards Jay

Hello, There is NO provision by product design, to recover the FortiClient EMS admin password. Unless you have another accessible Super Admin ID on the same EMS server. If it is a critical and huge EMS setup, yes you will definitely be helped by Fort...