Troubleshooting Tip: Legitimate website is blocked...

sdebnath · 02-25-2025

Description This article describes transferring a license bundle from an old FortiGate unit to the new FortiGate. Scope All supported versions of FortiOS. Solution When replacing a FortiGate firewall due to hardware failure or upgrade, it is importan...

sdebnath · 02-25-2025

Description This article describes the grace period of FortiGate when the license is showing valid. Scope All FortiGates. Solution The FortiGate grace period means FortiGate firewall's service contract has reached the end of its service contract but ...

sdebnath · 01-01-2025

Description This article describes how to resolve an issue where a legitimate website is blocked when FortiGuard Intrusion Prevention categorizes it as 'unrated'. Scope All supported versions of FortiGate. Solution When a legitimate website is blocke...

sdebnath · 12-31-2024

Description This article describes that no auto-update patch is available for FortiGate v7.0.x and earlier. Scope FortiGate v7.0.x and earlier. Solution All entry-level and midrange FortiGate running v7.0.x or earlier are experiencing the absence of ...

sdebnath · 11-28-2024

Description This article describes how to resolve an issue when FortiGate appears offline and inaccessible from the FortiExplorer App. Scope FortiGate, FortiExplorer. Solution The expected behavior of the FortiExplorer APP is that upon logging in, th...

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Technical Tip: License bundle transfer from an old FortiGate to a new FortiGate

Technical Tip: FortiGate is displaying a grace period even when the license has been activated and is marked as valid