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dmeeker
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‎01-18-2023
Last activity: Jan 18, 2023 5:00:11 PM
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Troubleshooting Tip: SAML Setting editing is not available (On-Prem)

01-17-2023
Description This article describes how to fix the "SAML Setting editing is not available [Missing server DNS Name]. please contact support" for on-prem installations. Scope FortiEDR 5.x Solution You will need to add a line to the "application-custome...

Technical Tip: Windows Defender is Marking FortiEDR as a False Positive

01-09-2023
Description Windows defender is flaging FortiEDR as a false positive and seeing it as a virus Scope FortiEDR 5.X. Solution Workarounds: 1) Enable 'Register collectors to Windows Security Center' in the FortiEDR Central Manager. In FortiEDR Central Ma...

Technical Tip: How to uninstall a Windows Collector

12-22-2022
Description This article describes how to uninstall a Windows collector using the Manager and add/remove programs. Scope FortiEDR 5.X. Solution Uninstall from the web GUI: 1. Log into your environment URL.2. Go to Inventory -> Collectors.3. In the se...

Technical Tip: How to Change NTP Server on FortiEDR Manager, Aggregator and Core - On-Prem

11-23-2022
Description This article describes how to point the manager, aggregator, and core to a different NTP server. Scope Manager, Aggregator, Core. Solution 1) Open up an SSH system to the VM wanted to change (Manager, Aggregator, or Core). 2) Log on using...

Technical Tip: How to Change DNS on FortiEDR Manager, Aggregator and Core - On-Prem

11-23-2022
Description This article describes how to point the manager, aggregator, and core to a different DNS server. Scope Manager, Aggregator, Core. Solution 1) Open up an SSH system to the VM wanted, to change (Manager, Aggregator or Core). 2) Log on using...
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