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kgeorge · 10-22-2025

Description This article describes how to troubleshoot and resolve the issue of FortiGate not communicating with the FortiClient EMS server, with the Connection status showing 'EMS unreachable'. The error occurs when the FortiGate is unable to establ...

kgeorge · 09-24-2025

Description This article explains how to troubleshoot when there is ZTNA Denied message in the Flow Debug while accessing the Internal Server, and there is no ZTNA Server configured. Scope FortiGate, FortiSASE, FortiClient EMS, ZTNA. Solution There m...

kgeorge · 08-26-2025

Description This article describes the steps to resolve the SSL certificate import error on FortiGate. The error generally occurs when the uploaded certificate has no matching certificate signing request (CSR). Scope FortiGate. Solution When importin...

kgeorge · 07-17-2025

Description This article describes how to troubleshoot the issue with FortiGate Cloud logout from the FortiGate GUI with the message 'Timed out while getting FortiGate Cloud account status'. Scope FortiGate, FortiGate Cloud. Solution When logging out...

kgeorge · 06-17-2025

Description This article describes how to diagnose and troubleshoot issues related to accessing the Internal Server through ZTNA Access Proxy. Scope FortiSASE and FortiGate. Solution While accessing the Internal Server via FortiClient Endpoint that i...

kgeorge · 12-20-2024

Hello @vidmooreda, I believe, you have already checked this documentation below and that is not service purpose for you as it also mask details in Fortiview, https://docs.fortinet.com/document/fortianalyzer/7.6.1/administration-guide/347502/privacy-m...

kgeorge · 12-20-2024

Hello @jackt, I believe, this might help you, https://community.fortinet.com/t5/FortiGate/Technical-Tip-Configure-IPsec-VPN-with-SD-WAN/ta-p/209840 Kindly check if this topology matches with yours and make necessary changes accordingly for failover t...

kgeorge · 12-20-2024

Hello, WAD debugs would require some extensive checks and it would better if you create a support ticket with TAC Team and share the WAD debug file to analyze and let you know the reason for the same. Have a nice day!

kgeorge · 12-20-2024

Hello @Mark00 Please be advised that, the the Idle Timeout for SSL VPN is part of its global settings and hence, it cannot be modified at the user level or profile level. However, as an alternative, you may consider creating VDOMs as each VDOM can ha...

kgeorge · 08-29-2024

Hello @labodd, FortiClient application is very much required on End Points to synchronize ZTNA Tags and Profiles from FortiClient EMS through "Zero Trust Telemetry".https://docs.fortinet.com/document/fortigate/7.0.0/ztna-architecture/19197/ztna-acces...

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Technical Tip: FortiGate unable to integrate with the FortiClient EMS Server with error 'EMS Unreachable'

Technical Tip: ZTNA Denied when accessing some server

Technical Tip: Error 'Uploaded certificate has no matching certificate signing request (CSR)' while importing CA signed SSL Certificate

Technical Tip: 'Timed out while getting FortiGate Cloud account status' while logging out from FortiGate Cloud on FortiGate GUI

Technical Tip: 'ERR_CONNECTION_TIMED_OUT' while accessing Internal Server through ZTNA Access Proxy

Re: ICS/OT CIP Requirements for BCSI in Alert Emails

Re: Internet SLA didn't worked

Re: Debugging Transparent Proxy Policy Matching

Re: Increse VPN Idle-Timeout for specific users or SSL VPN profile

Re: Do you need a FortiClient to be able to use ZTNA?

Technical Tip: Subscribe to RSS feeds for alerts o...

Troubleshooting Tip: Unable to delete VDOM(s) in t...

Re: Recommended Release for FortiOS for FortiGate

Technical Tip: ADVPN Spoke to Spoke traffic when H...

Re: Internet SLA didn't worked

Re: Debugging Transparent Proxy Policy Matching

Re: FortiConverter

Re: Lock with acl on Fortigate 50E

Re: FortiClient - PSK lost

Re: Fortigate HA sync

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