Re: fortimail fail to receive email with URLs, got...

jpretli2 · 04-22-2022

Hi Jackchenwork, please have a look at the Firewall Policies for your FortiMail and also check your Logfiles. It is common that FortiMail is allowed to connect to our update- and FortiGuard- Servers to download updates and do some URL rating lookups....

jpretli2 · 04-22-2022

Hello R_F,did this solve your problem and increase the catch rate? ThanksJochen

jpretli2 · 04-22-2022

Hi Jackchenwork, Do you have any blocked connection attempts in your firewall-log?For public redirects FortiMail connects to the URL, follow the redirect and find out what the destination URL is. This will be rated via FortiGuard afterwards.thanks,Jo...

jpretli2 · 04-22-2022

Hi mucasgracias,I'm sorry that your setup doesn't work as expected.With the given information it is not possible to identify the reason for your problem.Maybe it is one of these things...- the domains are not correctly configured on the devices- the ...

jpretli2 · 11-28-2017

Hi Hans-Peter, > - I can not ping from the Fortinet to the USG side Ping from Fortigate or or computer behind Fortigate? Did you try #diag sniff packet any '' 4 a to identify if packet was routed into tunnel or not? thanks Jochen

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Re: fortimail fail to receive email with URLs, got...

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