Technical Tip: Understanding WPA2-Enterprise EAP-P...

gvenkatesan · 02-27-2025

Description This article describes the sequence of commands that needs to be executed on the FortiNAC-F CLI to get the license information updated. Scope FortiNAC-F all versions. Step 1: Execute the command shown below to validate that the MAC addres...

gvenkatesan · 02-12-2025

Description This article explains how to get the FortiSwitch online on FortiGate. Scope FortiLink and FortiSwitch v7.0.x,v7.2.x and v7.4.x. Solution Login to the FortiSwitch that is currently offline using the serial console cable, if SSH access via ...

gvenkatesan · 01-27-2025

Description This article describes the list of logs that need to be collected and presented to the TAC to get the Mac Address Database updated. Scope FortiAP, FortiSwitch. Solution To gain a basic understanding of how NAC policies work and to learn h...

gvenkatesan · 12-24-2024

Description This article details the packet flow for SSID operation in both Bridge mode and Tunnel mode. Scope FortiAP, FortiGate. Solution The image below represents the overall process: The client device will be known as the Supplicant. The Radius ...

gvenkatesan · 10-24-2024

Description This article explains how to recover GUI access when login to the FortiNAC GUI fails in Layer-2 HA mode due to a mysqld service failure on the primary server. Scope FortiNAC-F 7.2.x,7.4.x and 7.6.x Solution How to check if the MySQL proce...

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Troubleshooting Tip: FortiNAC-F License troubleshooting steps to resolve PRO License not reflecting

Technical Tip: How to perform basic checks to bring FortiSwitch online on FortiGate

Technical Tip: Logs that needs to be collected if the Hardware Vendor information for the client device is not listed under the NAC policies on the Firewall