Technical Tip: Unable to re-build FortiNAC High Av...

ndumaj · 10-16-2024

Description This article describes how to delete an Administrator User from FortiNAC CLI. Scope FortiNAC Legacy, FortiNAC-F Solution When the Administrator user cannot be deleted via the GUI, the following error appears: Error: "Failed to Delete unde...

ndumaj · 09-25-2024

Description This article describes how to perform a FortiNAC upgrade after facing the upgrade failure, Errors occurred during image upgrade. ret='-1'. Scope FortiNAC CentOS, FortiNAC-OS. Solution Performing the upgrade of the system via GUI referring...

ndumaj · 08-06-2024

Description This article describes how to verify that FortiNAC is synchronized with NTP Server.The external server is used to synchronize or update the clock on the selected FortiNAC server. Default Server set is ntp1.fortiguard.com. Scope FortiNAC-O...

ndumaj · 07-10-2024

Description This article describes how to re-build FortiNAC High Availability after breaking the HA and a factory reset secondary FortiNAC HA node. The assumption is that the node is already factory reset for some reason, and the HA cannot rebuild. S...

ndumaj · 07-09-2024

Description This article describes how to restore an old Database Backup from FortiNAC-F GUI. In cases of DB corruption, it will be necessary to restore an old DB backup. Scope FortiNAC-F. Solution Login into FortiNAC UI with admin privileges. Naviga...

ndumaj · 12-30-2024

Hello @lincoln29 Well, you can switch the Primary node to Secondary using the command: config system ha set mode secondary show end Please find below related article:https://community.fortinet.com/t5/FortiManager/Technical-Tip-FortiManager-HA-failove...

ndumaj · 12-24-2024

Hi @Melissa Do you have Hardware or VM FortiAuthenticator?BR

ndumaj · 11-25-2024

Hi @HS08 On HA Active-Active scenario there should be different IP on LAN connection.Please review the following guide and article:https://docs.fortinet.com/document/fortigate/7.2.10/administration-guide/357558/ha-active-active-cluster-setuphttps://c...

ndumaj · 11-22-2024

Hello @Thonno Your reply: Additionally, I am unable to update the OS or authentication algorithms on the switches, as they are managed by another provider. Therefore, it would be ideal to find a workaround on the FortiNAC side to enable the connectio...

ndumaj · 11-13-2024

Additionally, what are the ciphers supported by the SW?On the SW terminal log, you should also get info for what is the SW complaining.Adding the latest Ciphers on the SW side should resolve the issue.Update of firmware SW should also add the latest ...

User Statistics

User Activity

Troubleshooting Tip: Unable to delete administrator user. Error: 'Failed to Delete undefined'

Technical Tip: Upgrade FortiNAC from GUI Failed, Errors occurred during image upgrade. ret='-1'

Technical Tip: How to troubleshot NTP synchronization on FortiNAC-F