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arleniscg
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‎01-29-2025
Last activity: Jan 29, 2025 8:14:38 PM
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Technical Tip: Threshold setting when using a custom port on an SSL VPN connection

01-29-2025
Description This article describes how to manually adjust the sys_reco threshold settings to modify the custom port for SSL VPN traffic. Scope FortiDDoS-F. Solution Topology: Remote SSL VPN user (custom port 20443) ---> ISP link ----> FortiDDoS -----...

Technical Tip: How to fix the Connector 'Health Check Field!' Error 401 when integrating FortiEDR with FortiSOAR

12-13-2024
Description This article describes how to fix the 'Health Check Field!' error when configuring the Connector between FortiEDR and FortiSOAR. Scope FortiEDR, FortiSOAR. Solution On FortiSOAR if the API user is not set right, it will show the following...

Troubleshooting Tip: Advanced Web Filter settings when blocking access to adult content

11-25-2024
Description This article describes how to more effectively block access to adult content by implementing Advanced Web Filter settings.  Scope FortiClient EMS 7.0 and above. Solution On the EMS Server, set Endpoint Profiles -> Adult/Mature Content -> ...

Technical Tip: How to double-compresses the debug file B/E series

10-30-2024
Description This article describes how to double-compress the big debug file in the F series, to provide more information to TAC when creating a new case. Scope FortiDDoS-F. Solution Obtain the debug file (Debug file path): Use the 7zip application o...

Troubleshooting Tip: How fix certificate expired on FortiEDR Windows Collector

10-22-2024
Description This article describes how to fix the certificate shown as expired on FortiEDR Windows collectors. Scope FortiEDR, Windows. Solution Validate certificate expiration date: Go to manage user Certificates: Validate expiration date: Note: If ...
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