Description This article describes an error message, 'Could not retrieve
FortiGate faceplate data', when accessing FortiGate Cloud. As a result,
any attempt to load device information, such as the dashboard or
interfaces, fails due to an expired sess...
Description This article describes the error received while provisioning
FortiGate in FortiZTP: 'Failed to provision. Error: failed to deploy:
Device is already deployed in another domain'. Scope FortiZTP,
FortiGate. Solution While provisioning the F...
Description This article describes how to handle an issue where, when
attempting to schedule a firmware upgrade in the GUI with immediate or
specified schedule, admins may encounter the following message:
'Specifying an upgrade schedule is not availa...
Description This article describes an issue where the SSL VPN Web Portal
becomes inaccessible on entry-level FortiGate models with 2GB memory
after upgrading to FortiOS 7.4.8. The error 'Access denied' is observed.
Scope FortiGate, SSL VPN Web Mode. ...
Description This article describes how to resolve the issue when a
FortiGate device that was mistakenly de-provisioned from FortiGate Cloud
cannot be re-added. Scope FortiGate Cloud. Solution The error observed
during re-registration is: 'Failed to i...
https://community.fortinet.com/t5/FortiGate/Technical-Tip-Packet-capture-sniffer/ta-p/198313
diagnose sniffer packet any "host x.x.x.x and icmp" 4 0 l <--- x.x.x.x
is dest ip or the ip address of the sslvpn ip pool
In FortiEMS, ensure that the "Always Up (Keep Alive)" feature is enabled
for both FortiEMS and FortiClientEMS. This feature helps maintain
continuous connectivity and can assist in reconnecting clients to their
previous workgroup even if the requirem...
Ensure that you have not exceeded the subscription limit for your
FortiPhish license. If you have reached the limit, you may need to
purchase additional licenses or wait until the next month when the limit
resets. ake sure that the recipient groups o...