spoojary
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‎05-21-2025
Last activity: May 21, 2025 7:30:07 PM
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Description This article describes the prompt received on the GUI of the FortiGate 'Could not connect to the FortiManager to retrieve its serial number'. Scope FortiGate v7.6.x. Solution The following error is observed on the FortiGate, even though F...
Description This article describes how to fix the error 'One or more members are associated with an interface, only addresses that are not associated with an interface can be added'.The error is received when address objects are added in an address g...
Description This article describes how to resolve an issue where the command 'diagnose hardware deviceinfo psu' does not retrieve the PSU status. Scope FortiGate 200G/201G Solution The following command fails when run on FortiGate 200G/201G: FortiGat...
Description This article describes how to handle 'Failed to save packet capture' errors received while trying to save packet capture. Scope FortiGate. Solution While trying to save a packet capture on Network -> Diagnostics, the following error may a...
Description This article describes how to handle an issue where, after migrating the configuration from one FortiGate to another and being a different model using FortiConverter, the IPsec tunnel did not establish (e.g. site-to-site, dialup). Scope F...
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