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jclar
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Staff
‎07-07-2025
Last activity: Jul 7, 2025 10:59:20 AM
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Technical Tip: How to set up the Terminal Server access for users

05-15-2025
Description This article describes how to configure Terminal Server access for users. Scope FortiGate. Solution Download the TS-Agent and FSSO-Agent from the support portals' download section. Technical Tip: How to install the FSSO Collector Agent Te...

Technical Tip: Logical SN (or vSN) does not appear on the HA status of Single FortiGuard license for FortiGate A-P HA cluster feature

03-19-2025
Description This article describes how to troubleshoot when logical SN or vSN does not appear on FortiGate A-P HA cluster GUI or CLI. Scope FortiGate v7.2.9, v7.4.6, v7.6.1 and later. Solution As part of the new feature for the new firmware, HA SKU d...

Technical Tip: IP address not showing on FortiClient GUI

01-27-2025
Description This article provides a possible way to resolve when an IP address is not showing on the FortiClient GUI Scope FortiGate, FortiClient, VPN. Solution In this scenario, the user is currently using v7.4.6 FortiOS firmware and v7.2.0 FortiCli...

Technical Tip: Authentication timeout setting on global user authentication setting vs per user group

07-21-2024
Description This article describes which takes precedence whenever authentication timeout is set on each user group vs on the global setting. Scope FortiGate. Solution There are two ways to set the authentication for users when logging in. By default...

Troubleshooting Tip: Speed negotiation option for FortiGate-10xF only shows ‘Auto’

07-16-2024
Description This article describes that it is not possible to set the negotiation option for the WAN interface to manual. The option only shows ‘Auto’ Scope FortiGate v7.2.7 and later, v7.4.x, FortiGate-10xF. Solution By default, the WAN interface sp...
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