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‎01-02-2025
Last activity: Jan 2, 2025 11:35:26 PM
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Troubleshooting Tip: Error 'Invalid DHCP Range. Start Address Is Greater Than End Address.' when Creating DHCP IP Reservations on FortiGate GUI

12-15-2024
Description This article describes an issue where attempting to create or add IP Address Assignment Rules under the DHCP Server via the GUI results in the error 'Invalid DHCP range. Start address is greater than end address.' Scope FortiGate v7.6.0. ...

Troubleshooting Tip: High CPU usage due to 'httpsd' and 'forticron' daemons on FortiGate

12-15-2024
Description This article describes an issue where the FortiGate daemons 'httpsd' and 'forticron' exhibit consistently high CPU usage. Scope FortiGate v7.2.8 Solution High CPU usage is noticed on httpsd and forticron daemons constantly as shown below....

Technical Tip: How to poll for NPU Offloaded Session Count on FortiGate via SNMP

12-15-2024
Description This article describes how to poll the total value of NPU-offloaded sessions on FortiGate using SNMP. Scope FortiGate Solution The SNMP Object 'fgNPUSessionCount' with OID .1.3.6.1.4.1.12356.101.20.2.1.1.3 derives the total number of NPU ...

Technical Tip: Interface Bandwidth Widget for SD-WAN Member Interfaces Displays Incorrect Incoming and Outgoing Bandwidth on FortiGate G Series Devices

12-12-2024
Description This article describes an issue where the Interface Bandwidth widget for SD-WAN Member Interfaces on FortiGate G series devices shows incorrect incoming and outgoing bandwidth counts. The actual traffic does not match the numbers displaye...

Technical Tip: SMB Access Fails When 'Proxy-Based' Anti-Virus Security Profile is enabled in the Firewall Policy

12-12-2024
Description This article describes an issue where SMB access fails when a firewall policy is configured with an Anti-Virus security profile set to 'Proxy-Based' inspection mode. Scope FortiGate v7.2.6, v7.2.7. Solution When the Anti-Virus security pr...
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