Troubleshooting Tip: Possible reason for an interf...

zromano · 02-25-2026

Description This article describes a possible reason why the Forward Error Correction (FEC) cannot be changed on an interface. Scope FortiGate. Solution The FEC must match on both sides of the link for an interface to come up. However, FortiGate does...

zromano · 01-28-2026

Description This article describes why a FortiGate might be greyed out when trying to select it in FortiGate Cloud Automation. Scope FortiGate, FortiGate Cloud. Solution In FortiGate Cloud, it is possible to create some Event Handlers to deliver noti...

zromano · 12-23-2025

Description This article describes an issue where administrators are unable to assign or provision FortiToken Mobile tokens to users after upgrading the FortiGate firmware to version 7.4.9. Scope FortiGate v7.4.9, FortiToken. Solution A FortiToken li...

zromano · 11-25-2025

Description This article describes how it might be possible to recover a FortiGate that is not starting correctly and is stuck in a boot loop. Scope FortiGate. Solution In rare cases, it might happens that the FortiGate remains stuck in a boot loop a...

zromano · 10-29-2025

Description This article describes why it is not possible to disable ISDB entries using the CLI. Scope FortiGate. Solution ISDB exceptions can be added using the GUI by following this KB article: Technical Tip: How to Disable Specific IP Addresses or...

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Troubleshooting Tip: Forward Error Correction cannot be changed

Technical Tip: FortiGate Cloud has FortiGate greyed-out in Automation

Technical Tip: FortiToken Mobile cannot be provisioned after upgrading FortiGate to v7.4.9

Troubleshooting Tip: Possible way to recover a FortiGate stuck in a boot loop

Troubleshooting Tip: Unable to create ISDB exceptions via CLI

Troubleshooting Tip: Possible reason for an interf...

Technical Tip: How to filter for IP addresses and ...

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