Description This article describes how to register support to both
serial numbers in a legacy FortiGate HA cluster. Scope FortiGate,
FortiManager, FortiAnalyzer. Solution Access the Fortinet Support
Portal: Log in to the Fortinet Support Portal using...
Customer not listed on the FortiCloud account A mandatory requirement
for CS to create a TAC ticket is that you are listed on the account as
an auth user and can verify the account information. CS will always
verify email address, phone number and pr...