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Description This article describes why customers see a different gateway IP when the next hop is the VPN tunnel interface in Dashboard > Network > Static Routes GUI console. Scope FortiGate, 7.0 Solution In FortiOS 7.0 firmware, IPSEC routes are link...
Description This article describes how to troubleshoot when dashboard proxy session widgets show 0 sessions. Scope FortiProxy. Solution In this scenario, the client browser can access the internet via explicit web proxy but the dashboard widgets alwa...
Description This article describes a way to identify the LDAPS connection issue based on the server replies packet with its SSL certificate. Scope FortiGate. Solution To perform packet capture from GUI. Go to Network -> Packet Capture and create a ne...
Description This article describes how to fix the device registration status 'Unknown' error in multi Vdom mode. Scope FortiGate, FortiManager. Solution The TCP/541 is allowed between FortiGate and FortiManager but device registration is stuck in con...
Description This article describes some possible configuration options that could be referred for HA cluster failover time optimizations. Scope FortiGate. Solution 1). Configuring FortiGate to send more gratuitous arp packets and reduce the timers be...