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Description This article addresses possible issues in the registration of a permanent test license when the registration process stuck and prompts the error: Forticare response error 600 Failed to download VM license Scope Version 7.0.x, 7.2.x, and 7...
Description This article describes the basic steps for synchronizing FortiProxy when it shows un-sync. Scope FortiProxy 7.x. Solution On Master and Slave to change from master to slave unit enter slave ID 1 or 0). # execute ha synchronize start <- w...
Description This article provides troubleshooting commands for possible traffic shaper issues. Scope FortiGate 6.0, 6.2, 6.4, 7.0 Solution Check ethernet statistics To optimize traffic shaping performance, run the following command: diagnose hardware...
Description This article describes the issue when a VM installation shows 'License Status: Invalid Copy'. Scope FortiOS 5.x, 6.x and 7.x. Solution When in the output of the command '# get system status' the License Status shows 'Invalid Copy', check ...
Description This article describes how to check and add/remove CPU in a virtual setting. Solution Sometimes, there is a mismatch between the CPUs showing in the system and those appearing in the license. With the below commands, one can check and adj...