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otsaggos · 01-31-2023

Description This article describes the basic steps for synchronizing FortiProxy when it shows un-sync. Scope FortiProxy 7.x. Solution On Master and Slave to change from master to slave unit enter slave ID 1 or 0). # execute ha synchronize start <- w...

otsaggos · 12-30-2022

Description This article provides troubleshooting commands for possible traffic shaper issues. Scope FortiGate 6.0, 6.2, 6.4. Solution Check ethernet statistics To optimize traffic shaping performance, run the following command: # diagnose hardware d...

otsaggos · 11-27-2022

Description This article describes the issue when a VM installation shows 'License Status: Invalid Copy'. Scope FortiOS 5.x, 6.x and 7.x. Solution When in the output of the command '# get system status' the License Status shows 'Invalid Copy', check ...

otsaggos · 10-26-2022

Description This article describes how to check and add/remove CPU in a virtual setting. Solution Sometimes, there is a mismatch between the CPUs showing in the system and those appearing in the license. With the below commands, one can check and adj...

otsaggos · 06-30-2022

Description This article describes checking and adding vCPUs to FGT_VM installation. Scope FortiGate VM. Solution Sometimes in the FortiGate VM installation (i.e. AWS ), the CPU number is not the one that is expected based on the license. This might ...

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Troubleshooting Tip: FortiProxy HA synchronization

Troubleshooting Tip: Troubleshooting traffic shaping

Technical Tip: VM shows 'License status: Invalid Copy'

Technical Tip: Adding CPU to VM setting

Troubleshooting Tip: High CPU consumption in VM installation due low vCPU count