Fortinet Community

melshehaby · 02-27-2023

Description This article explains how to work around an issue where, after uploading a certificate to use for HTTPS and SSH, the certificate does not display under the 'Service' section. Instead, only firmware displays. Scope Any supported version of...

melshehaby · 02-01-2023

Description This article explains that with Fortivoice Enterprise 50E or 20E if trying to access the User Portal 'https://FVE-IP/voice' it is showing the below message: Solution FortiVoice Enterprise FVE-20E, FVE-50E, and FVE-VM-50 are not supporting...

melshehaby · 01-30-2023

Description This article explains an issue with FortiGate/FortiNDR integration where the two cannot connect or authorize after a FortiGate is deleted. In FortiGate, FortiNDR shows as 'unreachable'. In FortiNDR, the FortiGate does not appear under the...

melshehaby · 12-21-2022

Description This article describes the situation when uploading a certificate to use it for HTTPS and SSH but when selecting 'Service' it is not possible to see the Firmware. Solution FortiSandbox does not support generating certificates 'CSR', but i...

melshehaby · 12-21-2022

Description This article explains the reasons why the Deployment Network monitors IP and Decoy IP addresses are not reachable from outside if configured with a VLAN tag. Solution There are four probabilities that can cause this issue: 1) The issue ca...

melshehaby · 05-24-2022

Hello @Andrew_ROW Thank you for reaching us here.Generally speaking the LDAP connectors are sending a queries with attributes to LDAP server "AD" and getting the response from them to proceed with the actions. Regarding the LDAP authentication for ex...

melshehaby · 04-08-2022

Hello @nightfury1990 You can achieve this with two options: First Option: ManualYou can use "Auto Attendant" and link it with Inbound route. And manage the Auto Attendant manually when the outage is happened.You can add action key, lets say "9" when ...

melshehaby · 03-14-2022

Hello @ingramatics I am happy to hear that you are able to connect the phones now. Please don't hesitate to contact us if you have any further inquiries.Best Regards,Mohamed Elshehaby

melshehaby · 03-11-2022

Hello @ingramatics Thank you for your reply.In this case, I would suggest to open a support ticket from support.fortinet.com to troubleshoot the issue with the TAC team. RegardsMohamed Elshehaby

melshehaby · 03-10-2022

Hello @ingramatics , Thank you for reaching us. Fortivoice 40 is an old device and it is out of order and it will be end of support on coming August. The replacement device is 20E. Generally all Fortivoice devices are supporting standard SIP. So it s...

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Troubleshooting Tip: Uploaded HTTPS/SSH certificate does not display

Technical Tip: Unable to access the user portal of FortiVoice

Troubleshooting Tip: FortiNDR does not show or authorize a FortiGate or other devices after deleting them

Technical Tip: FortiSandbox, uploaded a certificate for HTTPS/SSH

Technical Tip: FortiDeceptor, Monitor IP and Decoy IPs not reachable

Re: LDAP Authentication for Extensions in FortiVoice

Re: Fortivoice - Creating prerecorded message in case of major outage

Re: Polycom IP 450 / Grandstream GXP1630 Setup Fortivoice 40

Re: Polycom IP 450 / Grandstream GXP1630 Setup Fortivoice 40

Re: Polycom IP 450 / Grandstream GXP1630 Setup Fortivoice 40

Re: LDAP Authentication for Extensions in FortiVoi...

Re: FortiVoice PIN to connect to internal extensio...

Re: Transition from analog PBX to Fortivoice