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yujames
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‎04-07-2025
Last activity: Apr 8, 2025 3:58:46 AM
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Technical Tip: After upgrade, no processes startup: libzip.so.1 missing

11-05-2020
Description This article will explain how to update libzip library in centos when upgrades on FortiSIEM may have not updated libzip packages. ScopeVersion 5.4.0 and BelowSolution 1- ssh into the fortisiem node as root 2- # su admin 3- # phMonitor - T...

Technical Tip: How to generate a client ID for connectwise integration

10-30-2020
Description Connectwise has recently changed their policy and requires that vendors create the client ID in order to integrate with FortiSIEM. Because of this change and restriction from connectwise, Fortinet has published a public client ID in order...

Troubleshooting Tip: Windows Agent Registration

09-02-2020
Description This article will help troubleshoot windows agent registration problems. Before going through this documentation, please review the doc link below to verify if you have the correct windows agent package for the version of FortiSIEM you ar...

Technical Tip: MSSP PAYG Script

07-30-2020
DescriptionRequirements:The FortiSIEM instance you wish to convert to PAYG licensing must be running in Service Provider mode.You must have an active FSM MSSP PAYG subscription.If you are an existing FortiSIEM customer and migrating from Perpetual or...

Technical Tip: How to delete Incidents in FortiSIEM from database using CLI

01-09-2020
Description This article describes how to quickly delete incidents from fortiSIEM by dropping child tables from fortiSIEM that includes the target incident. This article only describes how to drop child tables from fortiSIEM to avoid risk of orphaned...
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