Troubleshooting Tip: Application Not Blocked Despi...

ymasaki · 09-02-2024

Description This article describes the log retention periods to ensure how long different types of logs are retained within the system. Scope FortiEDR. Solution FortiEDR categorizes logs into four distinct types each with its own specified retention ...

ymasaki · 08-07-2024

Description This article describes how to troubleshoot an application that is not blocked although Application Control Manager is configured. Scope FortiEDR. Solution Application Control Manager allows the FortiEDR Collector to block predefined appli...

ymasaki · 08-07-2024

Description This article describes how to troubleshoot when the FortiEDR Collector is not available or is in disconnected state in the Central Manager with FortiSASE and explains how to replicate the issue and offers a solution to resolve the communi...

ymasaki · 07-14-2024

Description This article describes how to update the FortiEDR Collector version in Central Manager. Scope FortiEDR. Solution The FortiEDR Central Manager includes a 'Request Collector Installer' feature to obtain the installer file. Updating the avai...

ymasaki · 07-10-2024

Description This article describes how to locate blocked processes in Event Viewer using the event's Raw ID in the FortiEDR Collector Tray App. Scope FortiEDR/ Solution FortiEDR collector has the option to notify users with a pop-up message when any ...

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Technical Tip: FortiEDR Log Retention Periods

Troubleshooting Tip: Application Not Blocked Despite Application Control Manager Setting

Troubleshooting Tip: FortiEDR Collector is in disconnected state in the Central Manager with FortiSASE

Technical Tip: How to Update the FortiEDR Collector Installer Version in Central Manager Using a Content file (.NSLO)

Troubleshooting Tip: Unable to locate events using PID in the collector pop-up message for blocked processes

Troubleshooting Tip: Application Not Blocked Despi...

Technical Tip: Update IP address with on-premise F...

Technical Tip: FortiEDR Log Retention Periods

Troubleshooting Tip: Unable to locate events using...

Troubleshooting Tip: LDAP Test Indicates Success b...

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