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tonylin1
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Staff
‎11-11-2025
Last activity: Nov 12, 2025 8:33:07 AM
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Troubleshooting Tip: FortiView Database on FortiGate

11-11-2025
Description This article explains how to troubleshoot the FortiView database. Scope FortiGate v7.x and above. Solution Open debug: diagnose debug application miglogd 0x71000 diagnose debug enable CLI command for troubleshooting FortiView: Set up a ti...

Customer Service Tip: How to remove 'expired SPA License' and 'FortiSASE subscription' of device on FotiCloud Portal

10-20-2025
Description This article explains how to remove the 'expired SPA License' and 'FortiSASE subscription' of the device on FortiCloud Portal. Scope FortiCloud Portal. Solution The 'expired SPA License' and 'FortiSASE subscription shown as expired on the...

Technical Tip: SSL Deep Inspection (custom-deep-inspection) Breaks NAVER LINE Application Image/Sticker Transfers.

09-23-2025
Description This article describes how to fix when SSL Deep Inspection (custom-deep-inspection) breaks Naver-Line Application Image/Sticker Transfers. Scope FortiGate, ISDB. Solution The best practice to control traffic of Naver-Line is to use the In...

Technical Tip: How to avoid the Random LTE Modem Disconnectinos on FortiGate-40F-3G-4G

07-24-2025
Description This article describes how to avoid random LTE Modem Disconnections on FortiGate-40F-3G-4G. Scope FortiGate-40F-3G-4G v7.0.8, v7.2.4 and above. Solution When the LTE Modem is not stable, the behavior is shown as follows: diagnose debug cr...

Technical Tip: HA not synced after 'config firewall schedule onetime' when 'set cfg-save manual'

07-24-2025
Description This article describes how to fix when HA not synced after 'config firewall schedule onetime' when 'set cfg-save manual'. Scope FortiGate. Solution HA will not sync automatically in the steps below: Setup cfg-save manual: config system gl...
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