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tonylin1
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‎01-21-2026
Last activity: Jan 22, 2026 1:51:17 AM
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Technical Tip: SSL VPN instance always uses FortiGuard for all endpoints due to custom DNS not set in full-access profile

01-22-2026
Description This article describes the possible steps to perform if the SSL VPN instance always uses FortiGuard for all endpoints due to the custom DNS not set in the full-access profile. Scope FortiSASE. Solution User sets up other DNS in the IMPLIC...

Technical Tip: The FortiClient EMS server connection fails because the server is not compatible

12-17-2025
Description This article describes how to fix the issue when the FortiClient EMS server connection fails because the server is not compatible. Scope FortiOS v7.4.9. Solution Check that the FortiClient EMS and FortiOS are compatible via the following ...

Troubleshooting Tip: Unused IP Pools object can disrupt traffic

11-25-2025
Description This article describes the possible reason for service disruption after adding an IP Pools object, even though the object is not applied to any security policy. Scope FortiGate. Solution Topology: Internet <---> [WAN] FortiGate [LAN] 14.1...

Troubleshooting Tip: FortiView Database on FortiGate

11-11-2025
Description This article explains how to troubleshoot the FortiView database. Scope FortiGate v7.x and above. Solution Open debug: diagnose debug application miglogd 0x71000 diagnose debug enable CLI command for troubleshooting FortiView: Set up a ti...

Customer Service Tip: How to remove 'expired SPA License' and 'FortiSASE subscription' of device on FotiCloud Portal

10-20-2025
Description This article explains how to remove the 'expired SPA License' and 'FortiSASE subscription' of the device on FortiCloud Portal. Scope FortiCloud Portal. Solution The 'expired SPA License' and 'FortiSASE subscription shown as expired on the...
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