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tana
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‎11-23-2021
Last activity: Nov 24, 2021 5:23:34 AM
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Troubleshooting Tip: Email alert

11-23-2021
Description This article describes how to troubleshoot Email alert not able to sent out via default email alert settings. Scope Solution Make sure to have a working WAN link to send out the email. Do a test ping to the default mail server : notificat...

Troubleshooting Tip: Getting license invalid error when registering VM

09-21-2021
DescriptionThis article describes how to troubleshoot an issue when receiving response code 400 error upon uploading the license.SolutionIf the error message 'Invalid license file' is received after uploading the correct VM license file.For example e...

Technical Tip: How to flush a VPN tunnel

07-20-2021
DescriptionIn some case(s), it may be necessary to reset a VPN tunnel so the SA sessions will be cleared. It is possible to 'flush' a tunnel so the SAs can be re-established. Solution#diagnose vpn tunnel flush my-phase1-name Note.Replace 'my-phase1-n...

Technical Tip: SSL/TLS Load balancing options are missing

03-08-2021
Description This article describes while setting up additional SSL/TLS load balancing options, such as SSL algorithm/mode/versions, there is no option to see the following: # config firewall vip# edit testnew entry 'test' added(test) # set type serve...

Technical Tip: Testing FortiGate originated ping traffic to follow SD-WAN rules

02-21-2021
DescriptionThis article describes how to test FortiGate’s execute ping command to help the self-originating traffic follows the existing implemented SD-WAN rules. ScopeFrom version 6.2.4.SolutionBy default, self-originating traffic, such as Syslog, F...

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