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Shilpa1 · 05-01-2023

Description This article describes how the forward traffic logs page can be used to identify how sessions are distributed in SD-WAN, as well as the reasons why. Scope FortiGate 7.0 and above. Solution While the Forward Traffic Logs page is not specif...

Shilpa1 · 03-20-2023

Description This article describes the criteria used to select the primary unit in a FortiGate High Availability (HA) configuration, depending on whether the override feature is enabled or disabled. The criteria include the number of operationally UP...

Shilpa1 · 02-28-2023

Description This article describes how to fix an issue faced where the IPsec VPN configuration is lost after a device reboot or while restoring the old configuration file. Scope FortiGate. Solution This can occur when the IPsec VPN tunnels are alread...

Shilpa1 · 02-22-2023

Description This article provides the solution for the issue faced while creating a VIP Object entry. It is possible to see an error message 'duplicate entry already exists', even if there are no other VIP objects created. Scope Creating a VIP object...

Shilpa1 · 09-07-2022

Description This article describes about an issue where users are unable to add virtual server object in the destination of SSL VPN policy. Scope FortiGate Solution When users try to add Virtual server object in the destination of SSL VPN policy foll...

Shilpa1 · 05-02-2023

Dear Customer, Seems that the issue might be related to the way TACACS+ is configured on your FortiGate. When you specify the "interface-select-method" as "specify" in the TACACS+ configuration, you must also specify the interfaces on which to apply ...

Shilpa1 · 05-02-2023

Hello Konstantinos,Since the issue only occurs on iPhone devices, it's possible that there is a compatibility issue with the SSL VPN configuration and the iOS device. > Please check the config and compatiblity > Ensure that the iOS and the FortiOS is...

Shilpa1 · 04-21-2023

Hello, You can also check the below details to fix this issue Check that the SSL certificate used by the Fortinet device is valid and has not expired. If the certificate has expired, you will need to renew it. Verify that the SSL certificate is issue...

Shilpa1 · 04-21-2023

Hello,With the FortiGate appliance in Azure, zero downtime firmware upgrade while running the HA cluster, needs a different approach, since you cannot add any VNICs to the Azure FortiGate appliance. One possible workaround is a rolling upgrade approa...

Shilpa1 · 04-21-2023

Hello, There could be several reasons why the traffic is being routed through WAN2 instead of WAN1. Here are a few things you can check: Verify SD-WAN configuration: Make sure that the SD-WAN policy is configured correctly and is pointing to the corr...

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Technical Tip: How to view relevant SD-WAN logs under FortiGate forward traffic

Technical Tip: FortiGate HA Primary unit selection process when override is disabled vs enabled

Troubleshooting Tip: IPsec VPN configuration getting lost

Technical Tip: Unable create VIP Object entry both via GUI and CLI due to the error 'a duplicate entry already exists'

Technical Tip: Error while adding virtual server object in the destination of SSL VPN policy

Re: No login possible via TACACS+-User, when primary WAN-Interface down

Re: iPhones do not connect to SSL VPN

Re: Is there a work around for this type of SSL Error?

Re: Firmware upgrade HA cluster causes downtime?

Re: sdwan rule not effective

Re: No login possible via TACACS+-User, when prima...

Re: One license for FortiGate HA Cluster?

Re: Help with third party sflow collector, that wo...

Re: What is Virus Outbreak Prevention

Technical Tip: Bits of the IP address will be trun...

Re: Help with third party sflow collector, that wo...

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