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mvlasak
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‎12-19-2025
Last activity: Dec 19, 2025 1:04:23 PM
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Technical Tip: Initial technical assistance FortiManager/FortiAnalyzer ticket template – guidance and examples

12-19-2025
Description This article describes the initial TAC ticket template and what information to collect and provide to Fortinet Technical Support in order to analyze FortiManager or FortiAnalyzer issue as quickly as possible. Please include the following ...

Troubleshooting Tip: FortiExtender missing in FortiManager GUI 'Extender Manager' and in the CLI due to corrupted DB

12-18-2025
Description This article describes how to resolve an issue where a FortiExtender is authorized on a FortiGate device but does not appear in the FortiManager Extender Manager GUI or in CLI output. Scope FortiManager v7.2.x and above. Solution If the F...

Technical Tip: How to Find the Public IP Address of a FortiManager/FortiAnalyzer Cloud Instance

08-15-2025
Description This article describes how to get the public IP of a FortiManager/FortiAnalyzer Cloud instance. Scope FortiManager/FortiAnalyzer v7.4.7 or v7.6.4 and newer. Solution Identifying the public IP address of your FortiManager/FortiAnalyzer Clo...

Technical Tip: How to Install the FortiManager/FortiAnalyzer Debugger for Chrome in a closed environment (without internet access)

07-15-2025
Description This article explains how to install the FortiManager/FortiAnalyzer Debugger for Chrome in a PC working in a closed environment (Without Internet Access) for troubleshooting FortiManager/FortiAnalyzer issues. Scope PC with Google Chrome b...

Technical Tip: How to Convert a PKCS#12 Certificate to Legacy Format for FortiManager/FortiAnalyzer

06-28-2025
Description This article explains how to convert a PKCS#12 or PFX certificate created with a newer OpenSSL version that FortiManager/FortiAnalyzer to a legacy format using OpenSSL on a Linux system. This is required when importing certain certificate...
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