Description This article describes a use case where, after enabling
IKEv2, the user authentication fails with the error 'EAP password
failure'. Scope FortiGate, FortiAuthenticator. Solution In this use
case, the setup works as expected with PAP using...
Description This article describes how to troubleshoot LDAP connectivity
failure after an upgrade to v7.4.9. Scope FortiGate v7.4.9. Solution In
this case, the LDAP server configuration is done, and the password is
stored. This saved configuration is...
Description This article describes a scenario where policy export does
not work with any format and gets stuck at 100%. Scope FortiGate.
Solution The screenshot below shows the policy export getting stuck at
100%. To troubleshoot this issue, run a GU...
Description This article describes a use case where users are unable to
log in with an IPsec dial-up VPN with two-factor authentication using
FortiToken Cloud. Scope FortiGate and FortiAuthenticator Cloud. Solution
In FortiAuthenticator raw logs, the...
Description This article describes a case where using a smart-card
certificate for SSL VPN authentication fails under TLS v1.3 on Windows
11. Scope FortiClient v7.2.8, v7.2.9. FortiGate v7.4.7. Solution SSL VPN
debug with no client certificate. 2025-...
Hi lrazmadze, Yes the services are down. You can verify on changing the
port to UDP 8888 or 53. Refer on this below article:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-FortiGuard-Web-Filtering-problems/ta-p/196965
Hi Ricardo, Check the admin guide for product integration and support
and verify the compatibility with Android operating systems. I have
shared the reference link for 7.4.0. You can verify the same for the
current Forticlient version.
https://docs.f...
Hi defsdefs, Check the web-filter license status. Go to Security
Profiles -> Web Filter, select the Profile to use, and under 'Rating
Options' enable 'Allow Websites When a Rating Error Occurs'. You can
refer on this article:
https://community.fortin...
Hi @DaVeiga19, You can check by adjusting the engine count and socket
size. config ips global set engine-count 2 [integer, 0-255]set
socket-size 16 or 32 [integer, 0-512]end Refer
link:https://community.fortinet.com/t5/FortiGate/Technical-Tip-IPS-mem...
Hi Business User, It seems to be an issue with Forticlient version. As
you are running free Forticlient version check with FortiClient version
6.0. Refer on this below article:
https://community.fortinet.com/t5/FortiClient/Technical-Tip-FortiClient-S...
