Fortinet Community

guptas · 08-22-2021

DescriptionThis article describes the reason behind the Header message 'FortiGate time is out of sync' seen from GUI even when the NTP status is sync.SolutionSimplify the date/time conversions by using standard IANA Time Zone Database names in order ...

guptas · 08-22-2021

DescriptionThis article describes why the users are not able to connect to the Cisco Jabber.SolutionCollect the debug flow. Cisco Jabber is connecting over port 8443 and in the logs, it is possible to see that existing interface was root.Destination ...

guptas · 08-22-2021

DescriptionThis article describes how to get all message details which is mentioned in event logs during setting up the e-mail alerts.SolutionWhile setting up the emails alerts in go to Security Fabric -> Automation -> E-mail Alerts and do not remove...

guptas · 07-15-2021

DescriptionThis article describes that mobile application such as 'Facebook Messenger', 'What’s App' will not work while using explicit proxy features.SolutionConfiguring Explicit proxy on FortiGate and using proxy port in device browser will not all...

guptas · 06-30-2021

DescriptionBy default, FTP is accessible on port 21 and even the port will be configured forwarding on the firewall to use FTP server on different port, users unable to connect to FTP server and gets below error:SolutionThis configuration will help u...

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Technical Tip: 'FortiGate time is out of sync'

Technical Tip: Unable to connect to the Cisco Jabber

Technical Tip: Unable to get the proper Event log message via e-mail

Technical Tip: Mobile applications are not working while using explicit proxy

Technical Tip: How to access FTP server externally on different port