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ebujedo
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Staff
‎05-23-2022
Last activity: May 23, 2022 3:27:09 PM
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Technical tip: Export Persistent Agent configuration from Windows hosts

05-10-2022
Description This article describes how to export the Persistent Agent configuration from a windows host. This is useful for sharing with TAC when performing Persistent Agent troubleshooting. Scope FortiNAC. Solution 1) Open Windows registry editor: P...

Troubleshooting Tip: Workaround to fix Failure:Failed to retrieve Activities error

03-11-2022
Description This article describes how to fix the error: "Failure: Failed to retrieve Activities" when opening the Scheduler Scope FortiNAC all Solution There will be some entries without information after executing the following command#schedule -al...

Technical tip: Increase the threads (more cpu power) used for L2 polling in FortiNAC

03-11-2022
Description This article explains the issue of large infrastructure and where L2 polling takes too long, FortiNAC can be tuned for using more threads for that process. Scope FortiNAC all versions Solution The file bridgeManager.properties controls th...

Troubleshooting Tip: Local Radius server logs

07-13-2021
DescriptionThis article describes how to check the connection between the Radius clients and the local Radius server. ScopeFortiNAC SolutionLogin as root on the CLI and type: >tf /var/log/radius/radius.log Example of successful client connection: Con...

Technical Tip: Enable VRF on switches

07-13-2021
DescriptionThis article describes how to enable the reading of VRF information on L3 capable switches.SolutionLogin as a root user to the FortiNAC CLI:Device -ip -setAttr -name EnableVRF -value true <-----Where is the IP of the switch.To verify, ru...
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