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dbelisario · 11-18-2016

DescriptionThis article explains how to update the base station and handset of a 870i phone.ScopeFortiVoice B series, D Series, TalkSwitch and Enterprise.SolutionUse the following steps to update the base station and the handsets.1. Update the Base S...

dbelisario · 09-22-2016

Description This article explains how to access voicemail from an external phone or any phone outside the office. Scope FortiVoice Enterprise 200D, configure voicemail access. Solution Configure the main number to go to the system Auto Attendant. Cal...

dbelisario · 09-16-2016

DescriptionThis article explains how to perform a loopback test to verify the function of the FXS & FXO ports. This can be a useful test when there is no or only one way audio, choppy communications, static, or no incoming calls.Solution1) Plug an RJ...

dbelisario · 06-30-2016

DescriptionThis article explains how to configure XLite softphone on FortiVoice or TalkSwitch systems. This configuration will also work on TalkSwitch, B series and Enterprise.SolutionConfigure IP extension as type “Other”.From the web interface of t...

dbelisario · 06-23-2016

DescriptionThe Direct Line Access feature allows a client to make outbound calls without dialing a 9 before the actual phone number.SolutionThis feature can be enabled from the management software:Go to Local Extensions/Fax page.Select the extension ...

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Technical Note: Updating 870i base and handset

Technical Tip: Accessing voicemail from external phones

Technical Note: FortiVoice Enterprise loopback test to check FXS and FXO ports

Technical Note: How to configure XLite softphone on FortiVoice D series

Technical Note: How to enable Direct Line Access

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