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Description This article describes the behavior where in High Availability configurations, the RADIUS health check fails when the RADIUS service is running properly. It can be triggered when the Require Message-Authenticator attribute is set to 'enab...
Description This article describes an exception found in the output.master log that can be ignored. Scope FortiNAC version F7.6.0. Solution The following exception is benign and due to the Apache sshd library currently used in 7.6.0: 2024-11-14 00:06...
Description This article describes the behavior where the expiration date displayed in the FortiNAC UI and CLI does not match the date listed in the Fortinet Support Portal (which is the correct date). Both the License Information Dashboard widget in...
Description This article describes alternative options for customers currently using Access Point Management. This feature is not supported as of FortiNAC version F 7.6.0. Customers must move to an alternative solution prior to upgrade. Scope FortiNA...
Description This article describes how to transfer a file using FTP to the FortiNAC-F. This procedure requires a FTP server. Scope FortiNAC-F v7.2 and above Solution Log in to the FortiNAC-OS CLI as admin. Download or Import a File from a Remote Serv...