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abellamy · 11-18-2016

DescriptionThis article explains how to program the Normal 0 false false false EN-GB X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes...

abellamy · 09-09-2016

DescriptionThis article explains how to set and use the twinning featureon the Fortivoice Enterprise (E) series.The twinning feature allows a user to program their extension so that incoming calls on their desk phone will simultaneously ring on anoth...

abellamy · 07-29-2016

DescriptionThis article explains how to disable a voicemail box on a user extension.SolutionThe extension profile settings do not have any quick toggle for the voicemail on each extension because this is the default action for all of the normal call ...

abellamy · 03-03-2016

DescriptionAn initial task that is required when starting the enterprise configuration is to set names and numbers for Caller ID's across users and departments.The following article breaks down the different sections that you can set your caller id f...

abellamy · 01-29-2016

DescriptionIf you cannot load a music file, it may be because it is not be in the correct format.Wav Recordings should be in the format: CCIT ulaw 8 Bit MonoThe wav file is not found when browsing from the software to indicate this.SolutionTo edit or...

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Technical Note: How to set 911 calling for North America (Kari's law)

Technical Note: How to setup and use the twinning feature to direct calls to two numbers

Technical Note: Disabling voicemail on user extensions

Technical Note: Setting Caller ID settings on the FortiVoice Enterprise series

Technical Note: Unable to load wav music files on Fortivoice or Talkswitch systems from 6.50 to 7.31.004

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