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kjiye
Staff & Editor
Staff & Editor
‎10-19-2025
Last activity: Oct 20, 2025 6:17:29 AM
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Technical Tip: 'Edit system.dhcp.server 1' log occurs even though it has never been modified

08-06-2025
Description This article explains the phenomenon in which the 'Edit system.dhcp.server 1' log occurs even though there are no modifications to the DHCP server. Scope FortiGate. Solution This occurs when the interface settings (allowaccess, etc.) are ...

Troubleshooting Tip: Admin account set with FortiToken Mobile/FortiToken OTP cannot connect the GUI of the passive node using the HA interface

08-04-2025
Description This article describes that if OTP is set for the administrator account, login will fail when connecting to a passive device, even if the OTP is entered manually. Scope FortiAuthenticator. Solution This occurs when FortiAuthenticator is c...

Technical Tip: When CLI's append command is used, 'all' objects are not mutually exclusive in the address group

06-03-2025
Description This article explains that 'all' objects are not mutually exclusive when executing the CLI's 'append' command. Scope FortiGate. Solution CLI: If the members are added to the address group using CLI's 'append' command, members are not mutu...

Technical Tip: Incorrect File Name is Displayed Under File Filter Logs of FortiGate

06-03-2025
Description This article outlines an issue where the FortiGate reports an incorrect file name under the File Filter logs. Scope FortiGate Solution When sending file attachments to the Naver email server, filenames may be incorrectly displayed as 'upl...

Technical Tip: The routing table update attempted by the link monitor does not work for dial-up IPsec VPN types.

02-10-2025
Description This article explains that link-monitor does not work with dial-up type IPsec VPN. Scope FortiGate. Solution In dial-up type IPsec VPN, the routing table is not updated even if the link-monitor status is changed to dead as follows. diagno...
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