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asostizzo_FTNT · 01-16-2017

Description When FortiController High Availability is configured, SNMP queries meant for the secondary FortiController on slot #2 have to be relayed by the primary FortiController via the base management channel. If the primary FortiController's inte...

asostizzo_FTNT · 01-16-2017

DescriptionOn SMB FortiVoice devices it is necessary to enable ssh terminal access via the Web Management GUI in order to collect a network capture using 'tcpdump'.Solution1. Access the unit's Web Management GUI using the admin account and enable the...

asostizzo_FTNT · 01-13-2017

DescriptionAs of FortiOS version 5.4 the Banned User List is viewed with a new CLI command.The commands for v5.0 and v5.2 which are mentioned in KB article FD36211 for viewing and manipulating the list are no longer available.SolutionOn version 5.4 t...

asostizzo_FTNT · 08-25-2016

DescriptionEven when following the recommended upgrade path, some settings may be lost after the upgrade due to a difference in supported features between the firmware versions.SolutionThe following command can be used in order to list configuration ...

asostizzo_FTNT · 08-22-2016

Description This article explains how to solve a checksum mismatch that leads to 'external-files' being labelled as 'out-of-sync'. Scope FortiGate. Solution Events such as the following may occasionally be found while reviewing FortiGate event logs (...

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Technical Note: No response for SNMP queries directed to secondary FortiController on chassis slot #2

Technical Note: Obtaining a network capture on SMB FortiVoice devices

Technical Note: Viewing Banned User List using the CLI

Technical Tip: Configuration is partially lost after upgrade

Troubleshooting Tip: High Availability checksum mismatch with System Event logs indicating 'external-files' are out-of-sync

Technical Note: Policy Package gets imported incom...