Once VoIP and call tracking traffic pass through a firewall, small
misconfigurations can quietly break reporting or call quality. I’ve paid
more attention to session timeouts, SIP handling, and outbound rules to
keep analytics accurate. Security team...
Using FortiSOAR’s playbooks to automate call tracking analytics and lead
distribution can streamline marketing and sales operations. By
integrating APIs from call routing tools, it’s possible to trigger
actions or alerts when high-value leads call in...
Dealt with a collector update issue like this not long ago and it was
more annoying than serious. I kept thinkin the feed was broken, but the
problem came from outdated signatures and sync timing. After a manual
refresh and license check, updates fin...
Aggregating failed playbooks by tenant sounds straightforward at first,
but I’ve run into the same issue where FortiSOAR doesn’t expose that
breakdown cleanly. I like building a small automation that queries
executions by tenant ID and pushes the res...
Playbook automation in FortiSOAR can definitely get confusing when
you’re trying to fire actions based on specific spam filter events. I
like how the thread breaks down the need for the correct trigger type
and mapping the right fields from FortiMail...
FortiSOAR’s automated response to C2 malware traffic looks impressive,
especially with its playbook-driven mitigation approach. Integrating
dynamic threat intelligence feeds directly into the workflow reduces
response time significantly. I’d be curio...
Detecting concurrent logins is a critical part of modern SOC workflows.
I’ve seen FortiSOAR shine in situations where timing and correlation are
key—especially when tied to risk scoring and adaptive response. In a
similar way, I use Phonexa to flag u...
