Fortinet Community

Description This article describes how to update the support contract for a FortiGate HA cluster. Scope FortiGate HA setup. Solution Updating a FortiGate cluster with a new support contract is working the same as updating a contract for any other sta...

Description Some processes cannot be restarted via diag test app 99. This article describes how to restart it by killing the process ID. Scope All FortiOS versions since 6.2. Solution To find the process ID just enter the following command (on global...

Description This article will explain the pyfcgid entry in the FortiGate crash log.If the following logs in the FortiGate crash log are noticed: 324: 2021-02-25 08:44:03 the killed daemon is /bin/pyfcgid: status=0x0 Scope FortiGate SolutionThe pyfcgi...

DescriptionThis article describes how to recover the FortiGate from not being able to delete the central-management setting because of a GUI message: 'Please unregister device from FortiManager first' (GUI).'Please unregister-device from FortiManager...

DescriptionThis article describes how to check the product life cycle (end of order date, last service extension date, end of support date) for hard- and software. ScopeFortiADC Solution- Login to the Fortinet customer support portal. (https://suppor...