It sounds like a temporary registration issue with FortiCare. Try using
a different region or reinitializing after skipping SSO via CLI.
Fortinet TAC can also manually assist with registration.
You're right, starting from version 7.6.3, Fortinet plans to phase out
SSL VPN tunnel mode. This applies across platforms, including your
1801F. If you're in a region where IPsec VPN is restricted, consider
checking whether Fortinet will still suppor...
If EMS successfully pushes other certificates but not this new one, the
issue may be with how the new cert was imported. Double-check that it's
in the correct format (PEM or DER), includes the full certificate chain,
and is marked as trusted in EMS. ...
It sounds like ColorOS may be aggressively restricting background app
activity, causing the VPN to disconnect. Try disabling battery
optimization for FortiClient under system settings and ensure
"Auto-launch," "Run in background," and "Allow backgrou...