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sseriramalu
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‎01-20-2026
Last activity: Jan 20, 2026 1:05:10 PM
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Technical Tip: Behavior of the Policy Package status of FortiGate after FortiOS upgrade

01-20-2026
Description This article describes the behavior of the Policy Package status of FortiGate after a FortiOS upgrade. Scope FortiGate, FortiManager. Solution The picture below shows the Policy Package status for FortiGate FGVXX is in sync. The FortiOS v...

Technical Tip: Behavior of remote access feature in FortiCloud when FortiGate is connected to FortiGate Cloud and FortiManager Cloud

01-18-2026
Description This article describes the behavior of the Remote Access feature in FortiCloud when FortiGate is connected to FortiGate Cloud and FortiManager Cloud. Scope FortiGate, FortiGate Cloud, FortiManager Cloud, FortiCloud. Solution Remote Access...

Troubleshooting Tip: How to troubleshoot when File System status shows 'Unknown'

12-19-2025
Description This article describes how to troubleshoot when the File System status shows 'Unknown'. Scope FortiAnalyzer, FortiManager. Solution The picture below shows the File System status 'Unknown' when executing the CLI command: get system status...

Technical Tip: How to convert FortiManager HA manual mode to standalone

12-19-2025
Description This article describes how to convert FortiManager HA Manual mode to standalone mode. Scope FortiManager. Solution Here are the Steps to convert FortiManager HA Manual mode to standalone mode. Step 1: Take a backup configuration of FortiM...

Troubleshooting Tip: FortiManager shows error 'The device’s serial number does not match' when adding FortiAnalyzer

11-17-2025
Description This article describes how to address issues when FortiManager shows the error 'The device’s serial number does not match database' when adding FortiAnalyzer. Scope FortiManager. Solution This issue occurs when FortiAnalyzer is added to F...
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