Technical Tip: Backup Icon is missing in System In...

sseriramalu · 12-19-2025

Description This article describes how to troubleshoot when the File System status shows 'Unknown'. Scope FortiAnalyzer, FortiManager. Solution The picture below shows the File System status 'Unknown' when executing the CLI command: get system status...

sseriramalu · 12-19-2025

Description This article describes how to convert FortiManager HA Manual mode to standalone mode. Scope FortiManager. Solution Here are the Steps to convert FortiManager HA Manual mode to standalone mode. Step 1: Take a backup configuration of FortiM...

sseriramalu · 11-17-2025

Description This article describes how to address issues when FortiManager shows the error 'The device’s serial number does not match database' when adding FortiAnalyzer. Scope FortiManager. Solution This issue occurs when FortiAnalyzer is added to F...

sseriramalu · 11-17-2025

Description This article describes how to remove a member of a FortiGate Cluster managed by FortiAnalyzer when the remove button is not available. Scope FortiAnalyzer. Solution After replacing the failed device, it is necessary to delete the broken d...

sseriramalu · 10-13-2025

Description This article describes how to handle scenarios where the backup system configuration Icon is missing in the System Information Widget. Scope FortiAnalyzer. Solution When attempting to perform a system configuration backup before upgradi...

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Troubleshooting Tip: How to troubleshoot when File System status shows 'Unknown'

Technical Tip: How to convert FortiManager HA manual mode to standalone

Troubleshooting Tip: FortiManager shows error 'The device’s serial number does not match' when adding FortiAnalyzer

Technical Tip: How to remove a member of FortiGate cluster in FortiAnalyzer