I would like to add that I have the same issue. Playbooks do not go off,
even though the corresponding event is created. Did you come across a
solution or an explanation for this?
I came across this thread because I also wanted to use ikev2 but
regulate user privilges by firewall policies. I found this post
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-use-multiple-groups-with-EAP-for-IKEv2-SAML/ta-p/334453W...