Troubleshooting Tip: Wi-Fi Clients Unable to Conne...

acuetocasas · 09-22-2025

Description This article describes the issue where Wi-Fi clients connected with tunnel-mode SSIDs are unable to pass traffic when 1+1 HA fails over to the secondary FortiGate. The article provides a step-by-step guide to resolve this issue by upgradi...

acuetocasas · 09-22-2025

Description This article describes the main differences between Ethernet and Mesh uplinks, providing guidance on when to use each. Scope FortiAP units managed by FortiGate Wireless Controller or FortiLAN Cloud. FortiAP firmware versions supporting Me...

acuetocasas · 08-13-2025

Description This article describes why Cisco ISE integration with FortiEdge Cloud is not possible. Cisco Identity Services Engine (ISE) is a network access control (NAC) platform that uses protocols such as RADIUS to authenticate and authorize device...

acuetocasas · 06-24-2025

Description This article describes how to resolve an issue where an error occurs that prevents a 'Dual 5G' profile from being applied to the FortiAP 831F from the web GUI in versions prior to 7.4.2. Scope FortiOS v7.2.x and versions prior to v7.4.1, ...

acuetocasas · 06-13-2025

Description This article describes cases where the combination of frequently execution of DARRP (changing channels) and hidden SSIDs may cause devices to not reconnect automatically. Scope DARRP, Hidden SSIDs, FortiAPs. Solution Frequent execution of...

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