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HakimiAzman
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Staff
‎11-26-2025
Last activity: Nov 26, 2025 9:33:54 AM
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Technical Tip: Understanding the correct format of IP/Hostname and Account ID for FortiSandbox Cloud Configuration in FortiClient EMS

11-26-2025
Description This article describes the correct format for configuring FortiSandbox Cloud connection in FortiClient EMS. Scope FortiClient EMS, FortiSandbox Cloud. Solution FortiClient includes a Sandbox Detection feature that allows files to be submi...

Technical Tip: Understanding locked VPN Options 'Remember Password' and 'Auto Connect'

11-17-2025
Description This article describes why the 'Remember Password' and 'Auto Connect' options for VPN appear locked or grayed out in FortiClient Scope FortiClient, Remote Access. Solution In FortiClient, the 'Remember Password' and 'Auto Connect' checkbo...

Troubleshooting Tip: FortiClient installed on an unattended machine does not automatically connect to EMS

10-27-2025
Description This article describes why FortiClient may fail to automatically connect to EMS after being installed on unattended systems using invitation codes Scope FortiClient EMS, FortiClient Endpoint Solution When FortiClient is installed using an...

Troubleshooting Tip: Missing request and download endpoint diagnostic logs options in FortiClient EMS

09-24-2025
Description This article describes why the request and download endpoint diagnostic logs options may be missing in FortiClient EMS and how to troubleshoot. Scope FortiClient EMS. Solution FortiClient EMS allows administrators to request and download ...

Troubleshooting Tip: FortiClient Endpoint status not updating in EMS

09-23-2025
Description This article describes how to troubleshoot when the endpoint status is not updated in FortiClient EMS. Scope FortiClient EMS. Solution In some scenarios, FortiClient endpoints may appear online, on-fabric, and the telemetry is connected o...
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