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sisrayilov · 10-08-2025

Description This article describes the issue encountered while trying to create a user certificate on the FortiAuthenticator and how to resolve it. Scope FortiAuthenticator. Solution The reason for receiving the error 'cdp_dns_domain_url' is a digit ...

sisrayilov · 09-04-2025

Description This article describes an issue that occurs during the token assignment to a local user and delivery option set as SMS where the SMS delivered with the activation code, but a 500 Internal Server Error is received on the GUI page. Scope Fo...

sisrayilov · 08-07-2025

Description This article describes a problem that occurs while importing a remote user (LDAP) as a local user in FortiAuthenticator. Scope FortiAuthenticator. Solution The following error log might be received during the process of importing a remote...

sisrayilov · 07-09-2025

Description This article describes how to modify the 'System Dynamic Allocation Port Range' in TS agent settings. Scope FortiGate, FSSO, TS agent. Solution By default, the TS agent gets the 'System Dynamic Allocation Port Range' according to the Wind...

sisrayilov · 06-05-2025

Description This article describes a way to stop the log entry 'FTM registration id update: External fqdn/IP of system cannot be found. Two-factor authentication over push notification might not work properly.' in the logs on FortiAuthenticator. Scop...

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Troubleshooting Tip: Unable to create a user certificate on the FortiAuthenticator with the error 'cdp_dns_domain_url'

Troubleshooting Tip: FortiAuthenticator displays a '500 Internal Server Error' error when configured to deliver a token code by SMS to users

Troubleshooting Tip: Unable to import a remote user as a local user through a Remote User Sync Rule in the FortiAuthenticator

Technical Tip: How to change the 'System Dynamic Allocation Port Range' in TS agent settings

Troubleshooting Tip: How to stop 'FTM registration id update: External fqdn/IP of system cannot be found. Two factor authentication over push notification might not work properly.' log entries on FortiAuthenticator