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sisrayilov · 01-19-2026

Description This article describes how to upload an extension license to FortiPAM when a license is already active. Scope FortiPAM. Solution By default, an extension license is activated on FortiPAM when the current license expires. For example, if t...

sisrayilov · 12-17-2025

Description This article describes a case where approvers are added through a single approver profile for the same secret, but some of them do not receive the expected approval request. Scope FortiPAM. Solution The 'Minimum Permission' option in the ...

sisrayilov · 11-18-2025

Description This article describes how to add detail with log columns on FortiPAM. Scope FortiPAM. Solution By default, not all possible options on the columns are visible in the logs section. If needed, other columns can be selected to expand the vi...

sisrayilov · 10-08-2025

Description This article describes the issue encountered while trying to create a user certificate on the FortiAuthenticator and how to resolve it. Scope FortiAuthenticator. Solution The reason for receiving the error 'cdp_dns_domain_url' is a digit ...

sisrayilov · 09-04-2025

Description This article describes an issue that occurs during the token assignment to a local user and delivery option set as SMS where the SMS delivered with the activation code, but a 500 Internal Server Error is received on the GUI page. Scope Fo...

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Troubleshooting Tip: Unable to see new user counts that were added through an extension license to the FortiPAM

Troubleshooting Tip: Some approvers do not receive approval request on FortiPAM

Technical Tip: How to add detail with log columns on FortiPAM

Troubleshooting Tip: Unable to create a user certificate on the FortiAuthenticator with the error 'cdp_dns_domain_url'

Troubleshooting Tip: FortiAuthenticator displays a '500 Internal Server Error' error when configured to deliver a token code by SMS to users