Re: IPsec VPN connection issue on FortiClient Andr...

Jaye17 · 01-19-2026

Description This article describes the issue when an existing SSID configuration that uses RADIUS authentication fails after upgrading FortiGate to FortiOS 7.4.9 or FortiOS 7.6.4. Scope FortiGate SSID security configuration: WPA-Enterprise + Radius a...

Jaye17 · 01-04-2026

Description This article describes the issue wherein the connection from FortiClient VPN Android fails to establish a VPN connection to FortiGate after upgrading FortiGate to FortiOS v7.6.5. The error observed on FortiClient reads, 'Error: Could not ...

Jaye17 · 12-09-2025

Description This article describes the corresponding OSPF neighbor state depending on the OSPF network type configured on the interface. Scope FortiGate. Solution When configuring the network type for OSPF deployment, the following options are availa...

Jaye17 · 11-23-2025

Description This article describes the behavior when websites fail to load when the internet firewall policy uses proxy-mode inspection with deep inspection. Scope FortiGate 200G/201G. FortiOS v7.6.4. Solution The behavior is observed on FortiGate 20...

Jaye17 · 11-22-2025

Description This article describes the command to use to check the running debugs on the FortiGate. Scope All FortiGates. Solution While running debugs and supplying filters allows users to load specific debugs, unexpected output can be seen in the c...

Jaye17 · 01-02-2026

Hello Team, This appears to have been already reported and is currently being investigated. The available workaround for now is to downgrade to 7.6.4 and below.

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Troubleshooting Tip: FortiGate WiFi RADIUS authentication stops working post upgrade to FortiOS 7.4.9 and 7.6.4

Troubleshooting Tip: FortiClient VPN Android fails to connect to VPN after FortiGate upgrade to FortiOS v7.6.5

Technical Tip: OSPF network types and corresponding neighbor state

Troubleshooting Tip: Websites failed to load on FortiGate 200G/201G using proxy-mode inspection due to bad private key

Technical Tip: How to view running debugs