Re: Changing LDAP to show user display name instea...

shikhakolekar · 10-22-2025

Description This article describes the behavior when alert emails are sent to a specific email address; the test always returns a reply from noreply@FortiPAM_IP_Address. Scope FortiPAM. Solution Customized configuration will be as per the example bel...

shikhakolekar · 10-22-2025

Description This article describes how to eliminate the error 'Access Denied' after specifying a role for the user. Scope FortiPAM. Solution Required permission to read the secret-table is to be given for a specific role. Step 1: In this example, the...

shikhakolekar · 09-11-2025

Description: This article outlines the support options available, errors encountered and the troubleshooting steps to be taken if launch fails with SSMS client. Common Error messages: Scope FortiPAM. Solution Step 1: Verify the SSMS version used. The...

shikhakolekar · 08-26-2025

Description This article describes the behavior and steps noticed when multiple targets are launched with recording enabled. If the browser extension is enabled, WebRDP is launched, launching 3 or more targets with recording, and high RAM usage is ob...

shikhakolekar · 07-21-2025

Description This article describes how to solve 'ldap_search_ext_s search failed: Timed out'. In this case, the rule is created for adding any remote LDAP users to FortiAuthenticator. Symptom observed is that users do not reflect under Authentication...

shikhakolekar · 09-25-2025

Hello Thomasd1, Ideally the edits under "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fortinet\FASE\Collectoragent" helps.Please find the article where the FortiGate process logins using UPN format https://community.fortinet.com/t5/FortiGate/Tech...

shikhakolekar · 07-23-2025

Hello, This is related to a known issue 1168347, which is targeted to be fixed in 6.6.5. The authentication is always successful, but log would show a failed result and then a success one, it is only a behavioral change when we look at the log, has n...

shikhakolekar · 07-21-2025

Hello @RolandBaumgaertner72 , Please take a look at this article which explains migration of Hardware and Mobile FortiTokens to a new FortiGate.https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Migrating-users-and-FortiTokens-to-anot...

shikhakolekar · 02-14-2025

Hello, If URLs are set with IP and on certificate the Subject alternative name is different from the domain used, yes you will have to change the config From set entity-id "https://X.X.X.X:XXXX/remote/saml/metadata"set single-sign-on-url "https://X.X...

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Technical Tip: Alert and mail settings are triggered from noreply@FortiPAM_IP_Address instead of customized email address

Technical Tip: 'Access Denied', unable to launch secrets after a role is assigned

Troubleshooting Tip: Error 'Connection Timeout Expired', 'Unable to connect to server' secret launcher for SSMS client

Technical Tip: High RAM usage and disconnections when using FortiPAM browser extension

Technical Tip: How to validate and solve error 'ldap_search_ext_s search failed: Timed out' for LDAP remote sync rule