Re: Changing LDAP to show user display name instea...

shikhakolekar · 12-14-2025

Description This article defines various errors and steps taken to solve these errors noticed while importing the CRL. A common error starts with 'unable to load CRL file'. Scope FortiAuthenticator v6.6.6. Solution Ensure that the Certificate Revocat...

shikhakolekar · 11-24-2025

Description This article describes how to solve the error 'Realm not specified, default goes to FAC local user' for Admin login on FortiSRA when FortiAuthenticator is acting as a RADIUS server. Scope FortiSRA, FortiAuthenticator. Solution Configurati...

shikhakolekar · 10-22-2025

Description This article describes the behavior when alert emails are sent to a specific email address; the test always returns a reply from noreply@FortiPAM_IP_Address. Scope FortiPAM. Solution Customized configuration will be as per the example bel...

shikhakolekar · 10-22-2025

Description This article describes how to eliminate the error 'Access Denied' after specifying a role for the user. Scope FortiPAM. Solution Required permission to read the secret-table is to be given for a specific role. Step 1: In this example, the...

shikhakolekar · 09-11-2025

Description: This article outlines the support options available, errors encountered and the troubleshooting steps to be taken if launch fails with SSMS client. Common Error messages: Scope FortiPAM. Solution Step 1: Verify the SSMS version used. The...

shikhakolekar · 12-18-2025

Hello, Having this updated so it can help others as well. You can have the SCEP added as per document https://docs.fortinet.com/document/fortiauthenticator/8.0.0/administration-guide/527816/scep, logs can be checked by navigating on https://facserver...

shikhakolekar · 12-01-2025

Hi, updating the thread as this might be helpful for others, incase the same issue is noticed, note to follow the syntax as per the article https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-LDAP-filter-syntax-for-groups-and-remote-us...

shikhakolekar · 09-25-2025

Hello Thomasd1, Ideally the edits under "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fortinet\FASE\Collectoragent" helps.Please find the article where the FortiGate process logins using UPN format https://community.fortinet.com/t5/FortiGate/Tech...

shikhakolekar · 07-23-2025

Hello, This is related to a known issue 1168347, which is targeted to be fixed in 6.6.5. The authentication is always successful, but log would show a failed result and then a success one, it is only a behavioral change when we look at the log, has n...

shikhakolekar · 07-21-2025

Hello @RolandBaumgaertner72 , Please take a look at this article which explains migration of Hardware and Mobile FortiTokens to a new FortiGate.https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Migrating-users-and-FortiTokens-to-anot...

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Troubleshooting Tip: CRL import fails with error 'unable to load CRL file'

Troubleshooting Tip: Admin login for SRA fails with error 'Realm not specified, default goes to FAC local user' with FotiAuthenticator as RADIUS server

Technical Tip: Alert and mail settings are triggered from noreply@FortiPAM_IP_Address instead of customized email address

Technical Tip: 'Access Denied', unable to launch secrets after a role is assigned

Troubleshooting Tip: Error 'Connection Timeout Expired', 'Unable to connect to server' secret launcher for SSMS client

Re: Fortiauthenticator SCEP with MDM ?

Re: FortiAuthenticator how to Import a user from OpenLDAP using filter on uid