Re: Changing LDAP to show user display name instea...

shikhakolekar · 01-23-2026

Description This article describes how to resolve an issue where the LDAP password change fails intermittently in reconcile mode. Scope FortiPAM. Solution FortiPAM is configured to rotate passwords automatically via policy. During the rotation proces...

shikhakolekar · 12-14-2025

Description This article defines various errors and steps taken to solve these errors noticed while importing the CRL. A common error starts with 'unable to load CRL file'. Scope FortiAuthenticator v6.6.6. Solution Ensure that the Certificate Revocat...

shikhakolekar · 11-24-2025

Description This article describes how to solve the error 'Realm not specified, default goes to FAC local user' for Admin login on FortiSRA when FortiAuthenticator is acting as a RADIUS server. Scope FortiSRA, FortiAuthenticator. Solution Configurati...

shikhakolekar · 10-22-2025

Description This article describes the behavior when alert emails are sent to a specific email address; the test always returns a reply from noreply@FortiPAM_IP_Address. Scope FortiPAM. Solution Customized configuration will be as per the example bel...

shikhakolekar · 10-22-2025

Description This article describes how to eliminate the error 'Access Denied' after specifying a role for the user. Scope FortiPAM. Solution Required permission to read the secret-table is to be given for a specific role. Step 1: In this example, the...

shikhakolekar · 12-18-2025

Hello, Having this updated so it can help others as well. You can have the SCEP added as per document https://docs.fortinet.com/document/fortiauthenticator/8.0.0/administration-guide/527816/scep, logs can be checked by navigating on https://facserver...

shikhakolekar · 12-01-2025

Hi, updating the thread as this might be helpful for others, incase the same issue is noticed, note to follow the syntax as per the article https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-LDAP-filter-syntax-for-groups-and-remote-us...

shikhakolekar · 09-25-2025

Hello Thomasd1, Ideally the edits under "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Fortinet\FASE\Collectoragent" helps.Please find the article where the FortiGate process logins using UPN format https://community.fortinet.com/t5/FortiGate/Tech...

shikhakolekar · 07-23-2025

Hello, This is related to a known issue 1168347, which is targeted to be fixed in 6.6.5. The authentication is always successful, but log would show a failed result and then a success one, it is only a behavioral change when we look at the log, has n...

shikhakolekar · 07-21-2025

Hello @RolandBaumgaertner72 , Please take a look at this article which explains migration of Hardware and Mobile FortiTokens to a new FortiGate.https://community.fortinet.com/t5/FortiAuthenticator/Technical-Tip-Migrating-users-and-FortiTokens-to-anot...

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Troubleshooting Tip: Scheduled LDAP password change failure intermittently in reconcile mode

Troubleshooting Tip: CRL import fails with error 'unable to load CRL file'

Troubleshooting Tip: Admin login for SRA fails with error 'Realm not specified, default goes to FAC local user' with FotiAuthenticator as RADIUS server

Technical Tip: Alert and mail settings are triggered from noreply@FortiPAM_IP_Address instead of customized email address

Technical Tip: 'Access Denied', unable to launch secrets after a role is assigned

Re: Fortiauthenticator SCEP with MDM ?

Re: FortiAuthenticator how to Import a user from OpenLDAP using filter on uid