Troubleshooting Tip: How to proceed if Primary ser...

Megha_Bansal · 12-15-2024

Description This article explains the steps to take if the primary server fails over to the secondary due to a health check failure of the 'radiusd' service. Scope FortiNAC-F: 7.2.8. Solution After upgrading to version 7.2.8, if the primary server re...

Megha_Bansal · 10-23-2024

Description This article describes how to stop receiving the 'Operating System Update Status Failure' alarm if that happens after migrating from FortiNAC(CentOS) to FortiNAC-F(FortiNAC-OS). Scope FortiNAC-F. Solution Suppose a user migrates from Cent...

Megha_Bansal · 08-23-2024

Description This article describes how to prevent users from accessing the internet if it is possible to access it by adjusting the DNS server IP on their devices even when in isolation or when connected to the guest network. Scope FortiNAC, FortiNAC...

Megha_Bansal · 07-24-2024

Description This article describes how to troubleshoot the issue that can make the FortiNAC UI inaccessible and get a 'System process down error'. Scope FortiNAC, FortiNAC-F. Solution In cases where a customer reports that they are unable to access t...

Megha_Bansal · 07-16-2024

Description This article describes that after changing the gateway IP and eth0/Port1 IP from the FortiNAC CLI, Admin UI is not accessible while ssh is still accessible. Scope FortiNAC and FortiNAC-F. Solution The main reason for such an issue could b...

User Statistics

User Activity