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shahzeb
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‎03-05-2026
Last activity: Mar 5, 2026 12:37:35 PM
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Technical Tip: Check BitLocker encryption status via Endpoint Compliance custom scan

01-30-2026
Description This article describes custom scan required to check BitLocker encryption status as part of an Endpoint Compliance scan. Scope FortiNAC-F. Solution In the Endpoint Compliance section, create a Custom Scan like the one below: Hive Name ="H...

Troubleshooting Tip: Unauthorized Connection from FortiNAC Appliance Events

12-31-2025
Description This article describes the solution to the event "Unauthorized connection from FortiNAC Appliance" seen on the primary appliance. Scope FortiNAC-F v7.2.x or above. Solution A FortiNAC primary appliance repeatedly displays 'Unauthorized Co...

Troubleshooting Tip: Unable to update SSL Certificate on FortiNAC v7.6.3 or v7.6.4 in HA mode

11-27-2025
Description This article describes a workaround to update the certificate in FortiNAC-F v7.6.3 or v7.6.4 when NACOS is in High Availability. Scope FortiNAC-F v7.6.3, v7.6.4. Solution In some deployments, there are cases in FortiNAC v7.6.3 and 7.6.4 w...

Technical Tip: Unexpected Adapter location changes in Huawei WLC HA setup

11-13-2025
Description This article describes the solution to the problem where adapter's location of connected hosts changes between active and passive WLC. Scope FortiNAC-F. Solution When Huawei controllers are running in HA, the connected user's location kee...

Troublehooting Tip: Axis cameras unable to authenticate via Radius MAB

11-13-2025
Description This article describes the troubleshooting steps where certain cameras are unable to get correct VLAN from FortiNAC. Scope FortiNAC-F. Solution When port security is applied, some type of cameras are unable to get a correct VLAN. FortiSwi...
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