Technical Tip: 'Unable to establish the VPN connec...

Pavan_Chintha · 06-17-2025

Description This article describes how to handle an issue where an admin user with a super_admin_readonly administrator profile cannot run diagnostic commands in the CLI. Scope FortiGate 7.4.x and above. Solution While creating an admin user account ...

Pavan_Chintha · 05-19-2025

Description This article describes a scenario where an IPsec Dial Up Tunnel is configured in the FortiGate using the IPsec Wizard Template, and while connecting to the IPsec Dial Up VPN from the FortiClient, getting 'Timeout while connecting to ' err...

Pavan_Chintha · 04-11-2025

Description This article describes a scenario where the backup configuration using SFTP is failing via the IPsec Site-to-Site VPN in policy-based mode. Scope FortiGate. Solution From the CLI, administrators have the option to backup the configuration...

Pavan_Chintha · 02-14-2025

Description This article describes how to resolve an issue while setting up FortiGate where the user is trying to activate the FortiGate in the GUI and the user has already registered on the Support Portal. Trying to activate results in the error: 'T...

Pavan_Chintha · 01-22-2025

Description This article describes a scenario where Central SNAT is enabled in the FortiGate and users are unable to connect to the SSL VPN and getting disconnected at 10% with 'Unable to establish the VPN connection. The VPN server may be unreachabl...

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Technical Tip: Admin user with super_admin_readonly Profile cannot run the diagnostic commands in the CLI

Technical Tip: Getting 'Timeout while connecting to <remote_gateway_ip>' error while connecting to IPsec Dial Up VPN

Technical Tip: Back up configuration using SFTP issue via the IPsec Site to Site Tunnel in policy based mode

Technical Tip: Getting 'The product serial number has already been registered' error while trying to activate the FortiGate