Description This article describes an unexpected error where the 'Users
and Devices' page does not load after downgrading. Scope FortiGate,
FortiOS 7.4.x, 7.2.x, 7.0.x. Solution When downgrading FortiGate from
FortiOS version 7.4.x, down to version 7...
When downgrading FortiGate from FortiOS version 7.4.x and above, down to
version 7.2 or 7.0, an error may occur where the "Users & Devices"
dashboard section shows the name "Assets & Identities", which is the
section name on version 7.4.x This can ca...